Products
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Branch Manager’s Guide for Improving Customer Experience and Satisfaction (2019-02-25)
CourseMichael Beird, former Director of the Banking and Credit Card Practices for JD Power and current industry consultant on Customer Satisfaction in Financial Services, will focus on what customers expect and want most from their banking experience.
$249
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Real-Time Payments 3-Part Bootcamp: Fundamentals, Players, Pre-requisites, Messages and Prefunding (2020-09-14)
CourseJoin the Payments Professor in this 3-part FinTech Payments Webinar Bootcamp to learn what Real Time Payments (RTP®) is, how it works, what it's not, who controls and oversees the network. B202008660A
$549
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Credit Policies: Writing, Implementing and Maintaining (2021-07-13)
CourseA bank's credit policy is the organization’s rule book for its credit risk management strategy, and it also reflects the organization’s credit culture. Attendees will learn how to diagnose their own credit policies to identify any gaps. W202109140B
$295
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Flood Insurance Compliance: Updates and FAQs, Including Private Flood Requirements (2020-01-22)
CourseExaminers have recently updated their flood examination procedures – have your institution’s policies, procedures, training, and monitoring activities kept pace? W202007900A
$295
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Regulation E Training for New Frontline Staff (2020-11-18)
CourseThis updated training provides new staff on the front line the opportunity to learn about Regulation E and breakdown the requirements for gathering the right information to pass to the back-office for the completion of the investigation. W202008500B
$295
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ACH Origination Agreements (2020-04-27)
CourseElectronic payments continue to thrive, and as a result, more legal issues have arisen. We are all working on better ways to manage risk but how are we communicating that to our origination clients? W202007280A
$249