BankerCollege

Front line training is important for ensuring that all client facing teams understand their responsibilities for detecting and reporting suspicious activity. This banking webinar will take attendees through the most effective and practical methods for detecting suspicious activity based on the client depositing suspicious checks, requests for wire transfers, request for various types of services and other requests that should immediately raise your awareness.  

This compliance webinar is not the standard BSA/AML/OFAC training to take attendees through the BSA requirements but provides practical training for front-line staff based on common red flags that are suspicious plus those red flag events that may not be on your radar.  

Topics include:

• Common red flag events on the front line
• Effective and practical identification of suspicious activity
• Reporting recommendations
• How to talk to customer when needing additional information for BSA purposes

Who Should Attend?

• BSA/AML Officers and Support Staff
• Branch management
• Customer Service Representatives
• Tellers 
• Call Centers
• Electronic Banking 
• Risk Management 
• Deposit Operations
• Compliance 
• Internal Audit
• Information Security 
• Executive Management