Dates of Event & Pricing

Complimentary Webinar and Playback*

*Playback has no expiration.

  • Tuesday, June 22, 2021

  • 2:00 – 3:00 pm (Eastern Time)

  • 1:00 – 2:00 pm (Central Time)

  • 12:00 – 1:00 pm (Mountain Time)

  • 11:00 – 12:00 pm (Pacific Time)

Curriculum

Do you recall when your parents would tell you to stay away from certain people because they were a bad influence, or not to go to certain places in order to avoid potential problems? The places we go, the things we do, and the people in our lives influence who we are, what we do and the results we get. 

Things happen daily that have some level of influence on us. Now along with actions and words influencing us, each one of us possesses the same power to influence others through our actions and words.  One very simple form of influence is a smile. When we smile at people, they will smile back most of the time. Saying "hi" to someone influences them to say "hi" back. Berating someone with harsh words typically solicits a hostile response. Someone honks at us traffic, which can influence us to honk back or flip them off with the one finger salute. 

No matter the situation or event, influence is in play at some point every day of our lives. You can apply to your life right away. I have the privilege of sharing with you one of the greatest skill sets that has helped me grow and develop as an individual. So when you walk out of this room today, you’re going to have something that you can apply right here inside the workplace that will make a difference in your career.

Join Stephanie McClendon, Certified Independent John Maxwell Team Speaker, for this complimentary leadership webinar packed full of information and interaction with the intent of creating a fun learning environment for building awareness. You will walk away with at least one mind-changing idea that will create a desire for motivation and self-improvement to increase productivity and results in your organization. 

 This course is SHRM certified and offers 1.50 PDC’s

Instructor

Chief of Retail Community Banking Stephanie McClendon

Stephanie McClendon started her banking career with First Federal in March 1999. In the start of her career she developed many talents by taking on roles such as teller, customer service representative, branch manager, consumer lender, and mortgage originator. In August 2006 she assumed the role of Regional Manager overseeing 11 branches in 6 counties. In 2016, Stephanie then expanded her role to Director of Retail Banking responsible for Retail Sales covering 24 branches in 13 counties. As Director of Retail, she oversees the retail banking department, which has over $3 billion in deposits and $64 million in consumer loans. While directing this effort, Stephanie also maintains a customer deposit portfolio as well as maintaining relationships with the Public Funds portfolio. In addition, she directly manages the Regional Managers and Relationship Business Development Officers. For the past 5 years, she has served on the First Federal Executive Council. During her time as Director of Retail, she has implemented measures to expand and improve a consistent standardized sales approach. Her area of expertise is enhancing retail customer deposit relationships with a focus on company culture and leadership. In 2013, Stephanie implemented a companywide Culture program that brings awareness to Company Culture as the Foundation to lasting success.

Credits

1.0 CPE Credits & 1.2 AAP Credits