Products
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Reg E vs. ACH: Friends or Foes? (2021-04-21)
CourseSome EFTs may be considered “Errors” under Regulation E, while certain ACH Entries may be handled with a Written Statement. Attend this informative compliance webinar and leave feeling relieved from the confusion. W202107300A
$295
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Debit Card and ACH Reg E Error Resolution: Questions, Scripts and Standards (2021-03-15)
CourseThis payments webinar will take you through all the issues you may face with a consumer debit card dispute and how to effectively take care of your consumer while complying with regulatory requirements. W202101560A
$295
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BSA Officer Roundtable on Challenges, Opportunities and Best Business Practices (2021-06-02)
CourseThis BSA webinar is perfect for BSA and Compliance personnel that want to know how to handle daily issues that arise requiring the balance between serving the customer and ensuring the protection of the financial institution. W202108870A
$295
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Unique Financial Instruments 101 ONLY: Derivative Products and Their Usage (2020-09-30)
CourseDerivative products and their usage have been widespread. This webinar attempts to clear up the confusion by demystifying the entire derivative usage area and taking away the mystique surrounding the derivative area of practice. B202008441B
$295
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Garnishments, Levies, and Subpoenas Training for Your Front Line and Back Office (2020-05-12)
CourseCustomer-facing and back-office staff frequently receive garnishments, subpoenas, summonses, and levies in connection with regulatory enforcement actions and government investigations. W202001710B
$249
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ACH Dispute Handling for BOTH Operations and Customer Contact Staff (2021-10-18)
CourseProper handling of disputes in compliance with regulations is not just the responsibility of operations personnel in the 'back office' but a critical series of steps and processes beginning with frontline customer contact staff. W202109620A
$295