Products
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Non-Resident Alien (NRA) Accounts: Opening, Monitoring and Tax Reporting (2022-01-20)
CourseOpening and managing accounts for nonresident aliens (NRAs) can be challenging. What types of identification can I request? How to handle a missing social security number? How do we report interest earned at year-end? W202209090A
$295
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Becoming the Chick-Fil-A of Banking (2022-01-13)
CourseDevotees to the brand expect that whatever Chick-Fil-A restaurant they enter, they expect the same experience. Learn how to create service standards for your institution and train employees to deliver exceptional customer experiences! W202207970A
$295
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Aligning Debit Card Programs with External Fraud Threats (2022-02-09)
CourseDebit card fraud losses have had a significant impact on the bottom line for many financial institutions due to social engineering attacks on their clients, increased number of system breaches. W202209750A
$295
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Deposit Operations Fraud Trends: Identification, Mitigation and Prevention (2022-02-02)
CourseThis session focuses on typical roles and responsibilities of a deposit operations department and provides case studies involving fraud identified through daily processing and quality control reviews. W202206200A
$295
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Accountholder Death Requirements - Documentation, POD, POA, Checklist and More (2022-01-12)
CourseWorking with relatives of an accountholder who has recently passed can be difficult and emotionally trying. The situation becomes more stressful when banks and CUs are unsure of proper procedures to follow. W202208290A
$295
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Online Account Application Fraud: Identification Prevention and Recovery (2022-01-31)
CourseThis webinar takes attendees through implementation of effective tools to identify account application fraud and best business practices to identify, handle and escalate these threats. W202209870A
$295